Pet Retail Sales Pro - Elevate Customer Care & Sales

Petstock Group; Mackay (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

Petstock Group in Mackay is seeking friendly team members who are passionate about animals and delivering outstanding customer service. You will engage customers with pet-care knowledge, complete sales and maintain appealing store presentation across Petstock South Mackay and Petstock North Mackay.

This role requires weekend availability, physical fitness to lift up to 20kg, and a proactive approach to learning about our products. Join a team that values people, pets, and the community.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Skills

Customer service

Retail experience

Sales targets

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock Group in Mackay is seeking friendly team members who are passionate about animals and delivering outstanding customer service. You will engage customers with pet-care knowledge, complete sales and maintain appealing store presentation across Petstock South Mackay and Petstock North Mackay.

This role requires weekend availability, physical fitness to lift up to 20kg, and a proactive approach to learning about our products. Join a team that values people, pets, and the community.