Pet Care Sales Pro — Elevate Customer Experience

PETCO Animal Supplies Stores, Inc.; Hendersonville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Petco is seeking a Sales Associate to help pet parents find the right products and services in our Pet Care Center. You will create a welcoming, safe, and engaging environment on the sales floor, assisting customers and processing transactions.

This role requires flexible availability, ability to lift up to 50 pounds, and comfort around animals. Previous retail or customer service experience is preferred but not required; passion for animals is essential.

Qualifications

• Prior retail or customer service experience is preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash.
• Attention to detail and reliability.

Responsibilities

• Deliver courteous, knowledgeable service on the sales floor.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Process sales, returns, and exchanges accurately.
• Stock shelves and support inventory integrity.
• Follow store policies and safety standards.

Skills

Retail experience

Customer service

Passion for animals

Communication skills

Cash handling

Multitasking

Reliability

Job description

Petco is seeking a Sales Associate to help pet parents find the right products and services in our Pet Care Center. You will create a welcoming, safe, and engaging environment on the sales floor, assisting customers and processing transactions.

This role requires flexible availability, ability to lift up to 50 pounds, and comfort around animals. Previous retail or customer service experience is preferred but not required; passion for animals is essential.