Pet Resort Guest Relations Specialist

Crossroads Pet Resort; Stanton (CA); On-site; USD 22,041 - 27,552; Full time

Job summary

A pet care facility in Stanton, California is seeking a Guest Relations-Customer Service representative. The role involves welcoming guests and their pets, managing phone inquiries, and utilizing proprietary software for check-ins. Ideal candidates are energetic animal lovers dedicated to providing excellent service. Compensation ranges from $16 to $20 per hour, and the organization values team players excited about change and opportunities for growth.

Qualifications

• Experience in customer service, especially in pet care environments.
• Ability to handle dogs and cats comfortably.
• Strong communication skills for client interactions.

Responsibilities

• Welcome guests and their pets to the facility.
• Answer phone calls and respond to inquiries.
• Check pets in and out of the software system.
• Conduct tours of the facility and collect payments.

Skills

Customer service

Animal handling

Communication

Data entry

Tools

Proprietary software

Job description

A pet care facility in Stanton, California is seeking a Guest Relations-Customer Service representative. The role involves welcoming guests and their pets, managing phone inquiries, and utilizing proprietary software for check-ins. Ideal candidates are energetic animal lovers dedicated to providing excellent service. Compensation ranges from $16 to $20 per hour, and the organization values team players excited about change and opportunities for growth.