Pet Resort General Manager: Lead Ops & Growth

NVA Pet Resorts; Exeter (NH); On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

HSA and FSA options

Career growth opportunities

Job summary

NVA Pet Resorts in Exeter, New Hampshire is seeking a dedicated General Manager for The Barking Dog resort. This pivotal role blends leadership with business ownership, ensuring exceptional pet care and customer experiences.

The ideal candidate will manage operations, drive sales growth, and develop a high-performing team in a fast-paced environment. Compensation ranges from $68,000 to $72,000 based on experience, complemented by various benefits.

Qualifications

• 3 to 5 years of management experience in a service-oriented environment.
• Strong leadership skills to motivate and develop a team.
• Ability to work 45 to 50 hours per week, including evenings and weekends.
• Valid driver's license and reliable transportation for emergencies.

Responsibilities

• Oversee daily operations and site performance of the resort.
• Build and execute strategies for revenue and community growth.
• Hire, onboard, train, and retain team members.
• Ensure compliance with health and safety standards.

Skills

Operational leadership

Coaching and development

Profit and Loss management

Strong communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Point-of-sale systems

Job description

NVA Pet Resorts in Exeter, New Hampshire is seeking a dedicated General Manager for The Barking Dog resort. This pivotal role blends leadership with business ownership, ensuring exceptional pet care and customer experiences.

The ideal candidate will manage operations, drive sales growth, and develop a high-performing team in a fast-paced environment. Compensation ranges from $68,000 to $72,000 based on experience, complemented by various benefits.