Pet Pro Lead: Dog Care & Safety Supervisor

City Bark; Katy (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, Dental & Vision

Insurance

Employee Pet Care Discounts

Tips

Growth opportunities within NVA

Job summary

NVA Pet Resorts is seeking a Pet Pro Lead to supervise daily pet care operations, coach team members, and uphold safety, cleanliness, and documentation standards on the floor. This hands‑on leadership role involves actively working alongside the team and holding members accountable to high care expectations.

You will report to the Resort Manager and General Manager, supervise daycare playgroups and boarding, ensure proper feeding and medication protocols, and maintain calm, professional

Qualifications

• Experienced in animal handling and group dog supervision.
• Ability to lead and coach team members.
• Calm and decisive in high-energy situations.
• Comfortable enforcing standards and holding others accountable.

Responsibilities

• Train and mentor new and existing Pet Pros.
• Reinforce safety protocols and proper handling techniques.
• Monitor team performance and provide real-time feedback.
• Ensure documentation and charting standards are followed.
• Supervise daycare playgroups and boarding areas.
• Maintain strict sanitation standards in all pet areas.

Skills

Animal handling

Dog supervision

Leadership

Coaching

Safety awareness

Attention to detail

Weekend/holiday availability

Job description

NVA Pet Resorts is seeking a Pet Pro Lead to supervise daily pet care operations, coach team members, and uphold safety, cleanliness, and documentation standards on the floor. This hands‑on leadership role involves actively working alongside the team and holding members accountable to high care expectations.

You will report to the Resort Manager and General Manager, supervise daycare playgroups and boarding, ensure proper feeding and medication protocols, and maintain calm, professional