Pet Parent Concierge: Front Desk & Customer Growth

Dogtopia of Wilmington; Wilmington (DE); Presencial; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Dental insurance

Vision insurance

Referral program

Employee discount

Pet rider program

Paid time off

Health insurance

Disability insurance

Descripción de la vacante

A leading dog daycare provider in Wilmington is looking for a Pet Parent Coordinator to serve as the first point of contact. The role requires a love for dogs, excellent customer service skills, and a proactive approach. Responsibilities include greeting customers, answering questions, and managing daycare check-ins. The position offers multiple benefits, including a flexible schedule and health insurance, while fostering a team-oriented work culture.

Formación

• Excellent organizational skills and attention to detail.
• Energetic, proactive, and a creative problem solver.
• Strong verbal and written communication skills.

Responsabilidades

• Make connections with Pet Parents and their pups.
• Greet everyone who walks in or out of Dogtopia.
• Answer Pet Parent questions over the phone and in person.

Conocimientos

Organizational skills

Customer service skills

Sales skills

Verbal communication

Written communication

Educación

High school diploma

1-2 years in sales or customer service

Herramientas

MS Office

Descripción del empleo

A leading dog daycare provider in Wilmington is looking for a Pet Parent Coordinator to serve as the first point of contact. The role requires a love for dogs, excellent customer service skills, and a proactive approach. Responsibilities include greeting customers, answering questions, and managing daycare check-ins. The position offers multiple benefits, including a flexible schedule and health insurance, while fostering a team-oriented work culture.