Pet Intake & Diversion Specialist

Paylocity; New Orleans (LA); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401K match

PTO and paid holidays

Job summary

Louisiana SPCA seeks an Animal Intake Diversion Associate to support communities by guiding pet owners through surrender options and retention strategies, while connecting them with resources to keep pets at home when safe. The role emphasizes compassionate intake, reunification efforts, and thorough documentation.

Responsibilities include processing intakes (surrender, stray, and return), microchip scanning, and coordinating with programs like Pet Food Pantry and Pets for Life.

Qualifications

• High school diploma or equivalent; some college or a bachelor’s degree preferred.
• Strong organization and collaboration skills with attention to detail.
• Ability to use Microsoft Office and shelter software accurately.

Responsibilities

• Guide intake conversations, offering options to keep pets at home when possible.
• Coordinate with safety net resources and pet food programs for families in need.
• Scan for microchips and pursue reunification through registries and reports.
• Document conversations and outcomes for program tracking.
• Provide humane service, empathy, and clear guidance to clients.

Education

High school diploma or equivalent

Some college or bachelor's degree preferred

Tools

Microsoft Office

Shelter software

Job description

Louisiana SPCA seeks an Animal Intake Diversion Associate to support communities by guiding pet owners through surrender options and retention strategies, while connecting them with resources to keep pets at home when safe. The role emphasizes compassionate intake, reunification efforts, and thorough documentation.

Responsibilities include processing intakes (surrender, stray, and return), microchip scanning, and coordinating with programs like Pet Food Pantry and Pets for Life.