Pet Insurance Sales Associate - Pittsburgh, PA

Fetch Pet Insurance; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plan

Generous PTO policy

401(k) matching

Fetch Pet Insurance discount

Educational assistance program

Job summary

Fetch Pet Insurance in Pittsburgh, PA is seeking a Pet Insurance Sales Associate to join our team and provide a customer-first experience. The role focuses on selling pet insurance policies at partner locations, ensuring client loyalty.

Successful candidates will have experience in animal care and be self-starters who excel in relationship building. With a competitive salary range of $55,000 – $85,000 per year and comprehensive benefits, we invite passionate individuals to apply.

Qualifications

• 3-5 years in an animal care role.
• Ability to structure work week during peak hours (Friday-Sunday).
• Excellent team player with critical thinking skills.

Responsibilities

• Sell pet insurance policies to prospective pet parents.
• Record prospect and customer information in Fetch CRM.
• Establish productive relationships with partner locations.

Skills

Customer service skills

Relationship building

Communication skills

Self-starter

Sales prospecting

Ability to work independently

Positive attitude

Education

Property & Casualty (P&C) license or willingness to obtain

Job description

Position Overview

We are seeking a Pet Insurance Sales Associate to join our team at the Humane Animal Rescue of Pittsburgh in Pittsburgh, PA. The role involves selling pet insurance policies to prospective pet parents at our partner location and providing a customer‑first experience that turns prospects into loyal clients.

Responsibilities

• Represent Fetch as a confident, friendly, trusted advisor when selling pet insurance policies to prospective pet parents at our partner location in the Pittsburgh area.
• Communicate the competitive advantages of Fetch and demonstrate a deep understanding of Fetch and competitor pet health insurance products.
• Turn prospects into loyal clients, raving fans, and repeat customers.
• Accurately record prospect and customer information in Fetch CRM.
• Establish productive, professional relationships with key personnel at partner locations to assist in meeting performance objectives and partner expectations monthly.
• Proactively assess partner needs on an ongoing basis through onsite focus and follow‑up meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicate with peers via chat to identify challenges and successes.
• Virtually attend monthly company meetings or check‑ins as required.
• Manage expense budget and submit completed reports monthly.
• Manage all administrative tasks and responsibilities related to the partnership.
• Live up to Fetch’s commitment to continuously exceed customer expectations.

Skills & Qualifications

• Ability to structure your work week during peak hours (Friday‑Sunday) when it is most lucrative for the agent.
• Active Property & Casualty (P&C) license or willingness to obtain a P&C license at the company’s expense within 30 days of employment (subject to state requirements).
• Proven self‑starter with 3‑5 years in an animal care role.
• Energized by being an industry pioneer.
• Passion for prospecting new sales opportunities daily and enjoy speaking with people face‑to‑face.
• Familiar with animal health or animal welfare is a plus, but not required.
• Ability to think and act independently within a fast‑paced sales cycle.
• Proven success in building relationships using a consultative, solution‑focused approach.
• Demonstrated customer service skills and the ability to understand Fetch's customers' needs.
• Willingness to travel to various industry events as required.
• Excellent verbal, interpersonal, and written communication skills.
• Excellent team player; proven ability to apply innovative ideas and critical thinking.

Professional Traits

• Exhibits excellent business judgment.
• Positive attitude.
• Sets the bar high for team standards.
• Is action and results‑oriented and self‑reliant.

Compensation

• Pay range: $55,000 – $85,000 per year on a full‑time basis.
• In addition to base salary, the position may qualify for additional bonuses and the company’s bonus plan(s).

Benefits

• Comprehensive medical, dental, and vision plan for you and your family.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available.
• Highly competitive 401(k) matching.
• Generous 20‑day PTO policy with rollover options and an additional day earned on your anniversary up to a maximum of 30 days.
• Paid company holidays, including a floating holiday.
• Fetch Pet Insurance discount – up to 50% off (up to $1,000 savings/year).
• Educational assistance program.
• Fetch discount perks program.
• Volunteering – earn up to 8 hours per calendar year at nonprofit organizations.
• NYC office amenities: pet‑friendly environment, free lunch, snacks, and additional amenities; transit accessible.
• Employee referral incentive.
• Tuition assistance.
• Commuter benefits.
• Employee assistance program (EAP).

EEO Statement

Fetch is proud to be an equal opportunity employer. We are committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.