Pet Insurance Sales Associate - Pittsburg, PA

Fetch Pet Insurance; Pittsburgh (Allegheny County); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

20 days paid time off annually

Fetch Pet Insurance discount

Job summary

A leading pet wellness company based in Pittsburgh, PA, is seeking a Pet Insurance Sales Associate. The role focuses on selling pet insurance policies and building strong customer relationships at partner locations. Successful candidates will enjoy a rewarding sales environment, with 401(k) matching, generous paid time off, and a 50% discount on Fetch products. Ideal applicants should have a background in animal care and excellent communication skills.

Qualifications

• 3-5 years of experience in an animal care role required.
• Must have excellent verbal and interpersonal communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Sell pet insurance policies to prospective clients.
• Build relationships at partner locations to meet performance objectives.
• Record information in Fetch CRM accurately.

Skills

Relationship building

Customer service

Sales prospecting

Communication skills

Education

Active Property & Casualty license

Job description

Pet Insurance Sales Associate - Pittsburg, PA

Base Pay Range

$55,000.00/yr - $90,000.00/yr

Seniority level: Associate | Employment type: Full-time | Job function: Sales and Business Development | Industries: Insurance

Job Overview

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice.

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no‑kill shelters across North America.

At Fetch, you are a part of that innovation. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all‑hands‑on‑deck, cross‑functional, collaborative effort, where you will be able to interact with brilliant, creative, like‑minded individuals who have an equally immense passion for pets.

We are currently seeking a Pet Insurance Sales Associate to join our amazing team at the Humane Animal Rescue of Pittsburgh – North Side Campus! Successful candidates will be goal‑oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer‑first mindset, listening to the customer’s needs and working with them to create the best outcome.

Key Responsibilities

• Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Pittsburg area.
• Communicate competitive advantages of Fetch; demonstrate a deep understanding of Fetch and competitor pet health insurance products.
• Turn prospects into loyal clients, raving fans, and repeat customers.
• Accurately record prospect and customer information in Fetch CRM.
• Establish productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly.
• Proactively assess partner needs on an ongoing basis through onsite focus and follow‑up meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicate with your peers via chat to identify challenges and successes.
• Virtually attend monthly company meetings or check‑ins as required.
• Manage expense budget and submit completed reports monthly.
• Manage all administrative tasks and responsibilities relative to the partnership.
• Live up to Fetch’s commitment to continuously exceed customer expectations.

Required Skills & Qualifications

• Ability to structure your work week during peak hours a must (Friday‑Sunday) when it is most lucrative for the agent.
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the company within 30 days of employment (subject to state requirements).
• Proven self‑starter with 3‑5 years in an animal care role.
• Energetized by being an industry pioneer.
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face).
• Familiar with animal health or animal welfare a plus, but not required.
• Ability to think and act independently within a fast‑paced sales cycle.
• Proven success in building relationships using a consultative, solution‑focused approach.
• Demonstrated customer service skills and the ability to understand Fetch’s customers’ needs.
• Must be willing to travel to various industry events as required.
• Excellent verbal, interpersonal and written communication skills.
• Excellent team player; proven ability to apply innovative ideas and critical thinking.

Professional Traits

• Exhibits excellent business judgment.
• Sets the bar high for team standards.
• Is action and results‑oriented and self‑reliant.

Benefits

• 401(k) matching.
• Personal paid time off – 20 days accrued annually, 9 holidays, 1 floating holiday.
• One additional day of PTO added each year on your anniversary with the company; a maximum of 30 days.
• Volunteering – eligible to earn up to 8 floating holiday hours per calendar year.
• Educational Assistance Programs.
• Fetch Pet Insurance discount – 50% off, up to $1,000 savings per year.

About Fetch

Fetch is a high‑growth, Warburg‑Pincus portfolio company. We are a passionate group of 350+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada) and we currently provide security to over 500,000 pet parents.

We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are proud to be an equal‑opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

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