Pet Hotel Experience Lead: Elevate Care & Team

PetSmart Store Support Group, Inc.; Dunwoody (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet care company in Dunwoody, Georgia is seeking a Pets Hotel Supervisor who will provide exceptional service to pet parents and ensure the safety and cleanliness of pets and the facility. The role includes leading associate operations, maintaining store standards, and ensuring a great pet parent experience. Candidates should have supervisory experience and strong leadership skills, with the flexibility to work full-time, including evenings and weekends.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required, with flexibility to work evenings, weekends, and holidays.

Responsibilities

• Facilitate and support associate development.
• Ensure pet healthcare and facility cleanliness.
• Maintain total store cleanliness standards.
• Lead and direct associates when acting as the leader on duty.

Skills

Leadership

Customer service

Written and verbal communication

Organizational skills

Job description

A leading pet care company in Dunwoody, Georgia is seeking a Pets Hotel Supervisor who will provide exceptional service to pet parents and ensure the safety and cleanliness of pets and the facility. The role includes leading associate operations, maintaining store standards, and ensuring a great pet parent experience. Candidates should have supervisory experience and strong leadership skills, with the flexibility to work full-time, including evenings and weekends.