Pet Resort GM: Lead Teams, Elevate Experience & Growth

Destination Pet; Dunwoody (GA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Quarterly bonus

Medical/Dental/Vision/Life

401(k) with company match

Paid Time Off

Discounts on Destination Pet services

Career growth opportunities

People-first culture

Job summary

Destination Pet in Dunwoody, GA is seeking a General Manager to lead daily center operations and deliver outstanding care for pets, families, and team members. You will drive business performance, build a high-performing team, manage budgets and payroll, oversee inventory, and partner with Support Teams to execute initiatives.

This servant-leader role requires coaching, decisive problem-solving, and a passion for pet care.

Qualifications

• Experienced people leader with coaching and development skills.
• Strong operational mindset balancing service with business results.
• Comfortable in a fast-paced environment with shifting priorities.
• Decisive, problem-solving and able to manage multiple responsibilities.

Responsibilities

• Lead daily center operations to deliver safe, clean, and exceptional care.
• Recruit, onboard, coach, and retain a high-performing team.
• Create schedules balancing service with labor budgets.
• Manage payroll, labor costs, and staffing levels.
• Drive financial performance through budgets and KPIs.
• Oversee inventory, purchasing, and vendor relationships.
• Deliver outstanding customer service and build relationships with clients.

Skills

People leadership

Operations management

Budgeting

Payroll management

Inventory management

Vendor relations

Customer experience

Marketing initiatives

Job description

Destination Pet in Dunwoody, GA is seeking a General Manager to lead daily center operations and deliver outstanding care for pets, families, and team members. You will drive business performance, build a high-performing team, manage budgets and payroll, oversee inventory, and partner with Support Teams to execute initiatives.

This servant-leader role requires coaching, decisive problem-solving, and a passion for pet care.