Pet Hospital Client Services Coordinator

BluePearl Pet Hospital; Kirkland (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Pet insurance

Education programs

Well-being resources

Job summary

BluePearl Pet Hospital in Kirkland, WA is hiring a Veterinary Receptionist (Client Service Coordinator). You will be the first point of contact for clients, greet them warmly, manage scheduling, and help ensure a smooth visit for every patient.

The role requires clear communication, empathy, and the ability to handle emotional situations with compassion. Compensation ranges from $22 to $30 per hour and is based on experience within our competency system.

Qualifications

• Excellent customer service professional.
• Ability to communicate clearly with clients and team members.
• Compassionate listener who can manage emotional situations.

Responsibilities

• Greet clients at the door with warmth and professionalism.
• Answer phones and direct calls to appropriate team members.
• Confirm appointments and prepare clients for visits.
• Provide emotional support and resources to grieving clients as needed.
• Serve as liaison between clients and service agencies for pet remains handling.

Skills

Customer service

Communication

Compassionate listening

Clear speech

Job description

BluePearl Pet Hospital in Kirkland, WA is hiring a Veterinary Receptionist (Client Service Coordinator). You will be the first point of contact for clients, greet them warmly, manage scheduling, and help ensure a smooth visit for every patient.

The role requires clear communication, empathy, and the ability to handle emotional situations with compassion. Compensation ranges from $22 to $30 per hour and is based on experience within our competency system.