Veterinary Receptionist & Client Care Specialist

BluePearl Pet Hospital; Tukwila (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

BluePearl Pet Hospital in Tukwila, WA is seeking a Veterinary Receptionist (Client Service Coordinator). Pay ranges from $22 to $31 per hour, with competency-based leveling and shift differentials for nights and weekends.

As the first point of contact, you will greet clients, provide exceptional service, and support pets and their families through emotional moments. This role emphasizes calm, compassionate communication and teamwork with veterinary professionals.

Qualifications

• Excellent customer service professional
• Ability to offer guidance, comfort and support
• Interest in veterinary medicine and teamwork

Responsibilities

• Greet clients warmly at hospital entry and acknowledge them professionally
• Maintain friendly, clear communication with clients by phone and in person
• Be a compassionate listener and convey information calmly
• Assess each client’s needs and determine if a visit is stat or standard emergency
• Confirm appointments and ensure clients prepare their pet for the visit
• Provide emotional support and resource materials to grieving clients
• Serve as liaison between clients and service teams during pet remains handling

Job description

BluePearl Pet Hospital in Tukwila, WA is seeking a Veterinary Receptionist (Client Service Coordinator). Pay ranges from $22 to $31 per hour, with competency-based leveling and shift differentials for nights and weekends.

As the first point of contact, you will greet clients, provide exceptional service, and support pets and their families through emotional moments. This role emphasizes calm, compassionate communication and teamwork with veterinary professionals.