Pet Groomer

PetSmart; Midland (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for full-time associates

Career pathing

Development opportunities

Job summary

A leading pet care company in Midland, Michigan, is seeking a Pet Groomer responsible for providing grooming services while ensuring pet health and customer satisfaction. Candidates should have prior grooming experience or undergo training at PetSmart's Salon Academy, along with strong communication and organizational skills. This position includes maintaining cleanliness in the salon and engaging with pet parents effectively.

Qualifications

• Experience as a groomer or training with PetSmart's Salon Academy.
• Ability to handle physical demands including lifting up to 50 pounds.
• Strong attention to detail and safety measures.

Responsibilities

• Independently performs full grooming services.
• Greets pet parents and manages appointments.
• Maintains cleanliness and humane conditions for pets in the salon.

Skills

Grooming experience

Computer application proficiency

Strong organizational skills

Verbal communication skills

Job description

Overview

Pet Groomer role at PetSmart. PetSmart does Anything for Pets and Everything for You — JOIN OUR TEAM!

Pet Groomer position details and application information. This listing provides job responsibilities, qualifications, and benefits.

Benefits

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility for cleanliness and pet health and safety standards.

Principal Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, including end-of-day cleaning per the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in culture and Belonging initiatives.
• Follows all Company Policies and Procedures.

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training job with successful completion of PetSmart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. May reach with hands and arms; stoop, kneel, crouch, talk and hear. Depth perception required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Lift and/or move up to 50 pounds regularly; may occasionally team lift and/or move more than 100 pounds.
• Exposure to moving mechanical parts, wet environment with pet hair, and live animals. Moderate to high noise levels may apply.

Additional Information

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or other protected characteristics. Applicants must be over 18 (except where required by local law).