Pet Groomer

PetSmart; Northville (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for full-time associates

Career pathing

Development opportunities

Job summary

A leading pet care company in Northville is seeking a Pet Groomer responsible for providing grooming services while ensuring a positive experience for pets and pet parents. The ideal candidate has prior grooming experience and strong communication skills. Join us to help deliver exceptional care for pets in a supportive team environment.

Qualifications

• Prior grooming experience or successful completion of PetSmart’s Salon Academy training.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Responsibilities

• Independently performs a full menu of bath, brush, and grooming services.
• Recommends additional health and wellness solutions with pet parents.
• Responsible for the pet parent experience and outcomes.
• Greets pet parents, answers questions, and assists with reservations.
• Conducts salon appointment reminder calls and maintains client records.
• Performs check-in and check-out procedures for grooming appointments.
• Promotes salon sales and achieves sales targets.
• Recommends, informs, and sells merchandise and services.
• Maintains cleanliness and humane conditions for all pets.
• Takes immediate action when a sick/injured pet is identified.
• Assists in other departments as required.

Job description

Overview

Join to apply for the Pet Groomer role at PetSmart.

PetSmart does Anything for Pets and Everything for You—JOIN OUR TEAM!

Pet Groomer

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Principal Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services according to PetSmart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone, and at the sales register.
• Greets pet parents, answers questions, and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing maintenance throughout the day including end-of-day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training job with successful completion of PetSmart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Reaching with hands and arms; stoop, kneel, crouch; depth perception required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Depth perception required.
• Occasionally exposed to moving mechanical parts, wet environments with pet hair; moderate noise level with possible higher noise. Exposure to live animals and handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. Apply Now!

Additional Information

• This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
• Job summary describes the general nature and level of work associates/leaders assigned to this job. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience, training, skills or knowledge and store location. PetSmart pays at least the local minimum wage. This position is eligible for benefits as described at https://benefits.petsmart.com/us/
• PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.
• Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).
• For applicants in Waterloo, San Francisco, or Los Angeles locations: we will consider qualified applicants with arrest and conviction records in a manner consistent with the law.