Pet Groomer

PetSmart; Columbia (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Paid time off for full-time associates

Job summary

A leading pet care company is seeking a Pet Groomer to provide exceptional grooming services and engage with pet owners. Responsibilities include performing a range of grooming tasks, maintaining high cleanliness standards, and fostering positive client interactions. Ideal candidates will have prior grooming experience or relevant training, with a strong emphasis on communication and organizational skills. Join a passionate team dedicated to caring for pets and making a positive impact every day.

Qualifications

• Prior grooming experience or completion of training program.
• Strong communication skills to interact with pet parents.
• Ability to maintain composure under pressure.

Responsibilities

• Perform bath, brush, and grooming services independently.
• Engage with pet parents to provide positive experiences.
• Maintain cleanliness and pet health standards.

Skills

Prior grooming experience

Proficiency in computer applications

Strong organizational skills

Strong written and verbal communication skills

Education

Completion of PetSmart’s Salon Academy training

Job description

Overview

Pet Groomer role at PetSmart.

Join PetSmart for a career focused on caring for pets and delivering great customer service.

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services, while upholding the company’s vision, mission, values, and strategy. This role shares responsibility for cleanliness and pet health and safety standards.

Principal Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on the pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area by performing maintenance throughout the day including end-of-day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action if a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training role with successful completion of PetSmart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Ability to reach with hands and arms; stoop, kneel, crouch; depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Lift and/or move up to 50 pounds regularly and up to 100 pounds occasionally with team lift.
• Occasionally exposed to moving mechanical parts, a wet environment with pet hair, and audible noise. Exposure to live animals is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. Apply now!

Note: This listing is not a guarantee that the position is currently open or available. We are continually building a network of talented candidates and are always accepting applications. Contact your local PetSmart store to check on roles they are actively hiring for.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.

Applicants must be over the age of 18 where required by local law.