Pet Counselor & Customer Care Specialist

Petland, Inc. (USA); Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Petland, Inc. (USA) is seeking a friendly Sales Associate to help customers find the right pet and related products. You will share knowledge about pet care, provide excellent service, and contribute to a welcoming store environment.

The role emphasizes teamwork, reliable communication, physical stamina for standing and stocking, and a passion for animals. Training is provided to ensure confidence in product recommendations and safety standards.

Qualifications

• High school diploma or GED, or equivalent combination of education and experience.
• Strong customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn about pet care and customer engagement.

Responsibilities

• Assist customers with pet product selections and questions.
• Maintain clean, organized sales floor and animal care areas.
• Provide accurate information on Petland programs and services.
• Support store team with opening/closing procedures and cash handling.

Skills

Customer Service

Teamwork

Communication

Motivation

Professionalism

Ethics

Time Management

Education

High school diploma or GED

Job description

Petland, Inc. (USA) is seeking a friendly Sales Associate to help customers find the right pet and related products. You will share knowledge about pet care, provide excellent service, and contribute to a welcoming store environment.

The role emphasizes teamwork, reliable communication, physical stamina for standing and stocking, and a passion for animals. Training is provided to ensure confidence in product recommendations and safety standards.