Sales Associate (FT/PT)

Petland Corporate Stores; Fairfield (OH); On-site; USD 24,000 - 34,000; Full time

Job summary

Petland Corporate Stores in Ohio is seeking Sales Associates who love animals and enjoy helping families find the perfect pet. You will provide friendly customer service, educate customers on basic pet care, and support store operations to ensure a clean, safe shopping environment.

In this role you’ll build lasting customer relationships, participate in community events, and learn our 5-step sales process and care standards.

Qualifications

• High school diploma or GED, or related experience preferred.
• Excellent customer service and communication skills are essential.
• Ability to work in a fast-paced retail environment and handle animals with care.

Responsibilities

• Match the right pet with the right customer and meet both parties' needs.
• Provide top-notch customer service and product knowledge.
• Educate customers on pet care basics and Petland programs.
• Promote the 5-Step Sale and related care standards to ensure a positive customer experience.
• Maintain a clean, safe store environment and assist in daily opening/closing procedures.
• Support community service projects and assist Animal Care Technicians as needed.
• Perform other duties as assigned by management.

Skills

Customer Service

Teamwork

Communication

Motivation

Professionalism

Ethics

Time Management

Education

HS Diploma/GED

Job description

Our Sales Associates are dedicated to matching the right pet with the right customer and meeting the needs of both. For those customers who already have pets, they are dedicated to enhancing the knowledge and enjoyment of the human-animal bond. Apply today and let Petland help you kick start your career in the pet industry.

WHY PETLAND IS A GREAT PLACE TO WORK:

Petland is more than a job, it's a pet loving community. We're looking for people with an unwavering love for animals who want to build or advance their career in a fun and rewarding environment. Imagine coming to work every day knowing that you help create lasting connections between pets and their new families. Turn your pet passion into a fulfilling career at Petland!#PetlandCareers #AnimalLoversWanted

Here are the top 5 reasons why you should consider working with us:

• 1. Unwavering Love for Animals:
• 2. Training and Education:
• 3. Make a Positive Impact:
• 4. Work with a Fun Team:
• 5. Career Advancement:

POSITION DUTIES AND RESPONSIBILITIES:

• Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.
• Provides top-notch customer service.
• Educates customers on every pet's basic needs.
• Educates customers on the value of Petland pets (5-Step Sale, 4 Basic Needs, etc.) and the programs Petland offers customers to provide the best customer experience and peace of mind.
• Maintains excellent animal husbandry for the pets by performing opening, daily and closing procedures and assisting in maintaining a clean, organized and safe store environment.
• Assists in Community Service projects in and out of the store as needed.
• Assists Animal Care Technicians with any additional animal care as needed.
• Performs other related duties as assigned by management.

REQUIRED SKILLS:

• Customer Service
• Teamwork
• Communication
• Motivation
• Professionalism
• Ethics
• Time Management

REQUIRED EDUCATION AND/OR TRAINING:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Standing – continually required to stand
• Walking – continually required to walk
• Sitting – occasionally required to sit
• Travelling – occasionally required to travel
• Finger Dexterity – continually required to utilize hand and finger dexterity
• Climb, Bend, Balance, Stoop, Kneel or Crawl – frequently required to climb, balance, bend, stoop, kneel or crawl
• Talking/Hearing – continually required to talk or hear
• Visual Accuity – continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Lifting/Pushing/Carrying – occasionally required to lift more than 50 lbs. at a time with frequent lifting, pushing, or carrying of up to 30 lbs.

EEO Statement: Petland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, pregnancy, national origin, age, mental or physical disabilities, military or veteran status, sexual orientation, or gender identity status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Those applicants requiring reasonable accommodation to the application and/or interview process should notify Petlands Department of Human Resources.