Pet Clinic Front Desk Specialist | Customer Care & Scheduling

K-9 Kountry; Nevada (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

K-9 Kountry is seeking a friendly Front Desk Associate for our busy veterinary clinic in the United States. You will greet pet owners, check in pets, schedule appointments, process payments, and ensure a welcoming flow at the front desk.

Responsibilities include answering phones, confirming owner information, managing appointments, and assisting with inventory and basic administrative tasks to keep the clinic running smoothly.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient with scheduling software and Microsoft Office.

Responsibilities

• Greet owners as they arrive
• Check in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Skills

Excellent customer service

Effective communication

Comfortable working with animals

Tools

Microsoft Office

Scheduling software

Job description

K-9 Kountry is seeking a friendly Front Desk Associate for our busy veterinary clinic in the United States. You will greet pet owners, check in pets, schedule appointments, process payments, and ensure a welcoming flow at the front desk.

Responsibilities include answering phones, confirming owner information, managing appointments, and assisting with inventory and basic administrative tasks to keep the clinic running smoothly.