Pet Care Team Member — Customer Champion & Growth

IPP - Independent Pet Partners; Roseville (MN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Pet insurance

PTO

401(k) Program

Employee Assistance Program

Discounts

Store Bonus Incentive Program

Growth opportunities

Job summary

IPP - Independent Pet Partners in Roseville, MN is seeking a friendly Team Member to provide exceptional service to pet parents. You will share product knowledge, help customers select items, and support daily store operations.

This role requires 18+, willingness to learn, and ability to work evenings/weekends. Prior retail experience is preferred; you will help with cash register duties, merchandising, and store upkeep.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or Retail Management Team.

Skills

Customer service

Sales targets

Communication skills

Flexible schedule

Time management

Pet knowledge

Job description

IPP - Independent Pet Partners in Roseville, MN is seeking a friendly Team Member to provide exceptional service to pet parents. You will share product knowledge, help customers select items, and support daily store operations.

This role requires 18+, willingness to learn, and ability to work evenings/weekends. Prior retail experience is preferred; you will help with cash register duties, merchandising, and store upkeep.