Pet Care & Customer Experience Associate

Paylocity; Hudson (WI); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

Pet insurance discount

PTO

401(k)

Employee assistance

Discounts on goods

Vendor program

Store bonus

Growth opportunities

Job summary

IPP is seeking a part-time Team Member to deliver exceptional guest service in our pet care store in Hudson, WI. You will assist customers, share product knowledge, handle front-end duties, and help maintain an inviting, organized store.

We value 18+, passion for pets, ability to work evenings/weekends, and strong communication. Benefits include discounts, PTO, 401(k), and growth opportunities.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Exceptional customer service

Sales targets

Communication skills

Retail experience

Job description

IPP is seeking a part-time Team Member to deliver exceptional guest service in our pet care store in Hudson, WI. You will assist customers, share product knowledge, handle front-end duties, and help maintain an inviting, organized store.

We value 18+, passion for pets, ability to work evenings/weekends, and strong communication. Benefits include discounts, PTO, 401(k), and growth opportunities.