Pet Care Supervisor & Team Leader — Flexible Hours

K9 Resorts of Brookfield; Town of Brookfield (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

K9 Resorts of Brookfield is seeking a Pet Care Technician Supervisor to support the General Manager in daily operations and to supervise both Front-End and Back-End staff. This role requires a love for dogs, a keene eye for guest care, and the flexibility to fill in where needed while upholding our standards and values.

Ideal candidates have at least 2 years in pet care settings, basic computer skills, and strong communication.

Qualifications

• Minimum of 2 years’ experience in pet boarding / shelter environment preferred.
• Some college preferred.
• Managerial experience recommended but not required.
• Technical Skills: Computer skills including knowledge of Microsoft Windows.
• Better than average written and spoken communication skills.
• Knowledge and experience in business, supervision and management.
• General knowledge of various employment laws, practices and employee relations.
• Excellent public speaking skills.
• Stress tolerance – must be able to remain calm under highly stressful and unexpected situations.
• Flexible hours

Responsibilities

• Assist the GM/Owner in day-to-day operations.
• Supervises all Front-End Staff and Back-End Staff.
• Greet all customers coming into the building.
• Check In/Check Out procedures in the point of sale system.
• Accepts payment from customers.
• Answers telephone inquiries.
• Opens/Closes building when necessary (key holder).
• Provides tours of the building to potential customers.
• Develops pet feeding/medication schedules.
• Feeds/medicates dogs when necessary.
• Maintains employee schedules.
• Maintains company inventory.
• Oversees all disinfecting procedures.
• Has the ability to complete any job requirement of any staff member except the owner.
• (Supervisor continued)

Job description

K9 Resorts of Brookfield is seeking a Pet Care Technician Supervisor to support the General Manager in daily operations and to supervise both Front-End and Back-End staff. This role requires a love for dogs, a keene eye for guest care, and the flexibility to fill in where needed while upholding our standards and values.

Ideal candidates have at least 2 years in pet care settings, basic computer skills, and strong communication.