Pet Care Sales Pro & Mentor — Lead & Grow

Petco Animal Supplies Stores, Inc.; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Petco in West Palm Beach is hiring a Senior Sales Associate to deliver exceptional experiences for pets and their owners on the sales floor, mentor newer staff, and support store operations with a friendly, knowledgeable approach.

You’ll share pet care knowledge, assist with product recommendations, manage cashiering and transactions, and help maintain cleanliness and organization while upholding Petco policies. Starting rate is $15.00 per hour with opportunities for growth.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Customer Experience & Sales: Deliver consistent, knowledgeable, and compassionate service. Educate customers on promotions, services, and loyalty programs.
• Operations & Merchandising: Maintain store cleanliness, organization, and visual standards. Monitor inventory levels and assist with replenishment.
• Leadership: Mentor and train new associates on policies, procedures, and service expectations. Act as a floor leader when needed.

Skills

Retail experience

Pet passion

Customer service

Multitasking

Problem solving

Cash handling

Basic math

Job description

Petco in West Palm Beach is hiring a Senior Sales Associate to deliver exceptional experiences for pets and their owners on the sales floor, mentor newer staff, and support store operations with a friendly, knowledgeable approach.

You’ll share pet care knowledge, assist with product recommendations, manage cashiering and transactions, and help maintain cleanliness and organization while upholding Petco policies. Starting rate is $15.00 per hour with opportunities for growth.