Pet Care Sales Lead: Mentor & Growth

Petco; Mansfield (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents on the sales floor. You will mentor newer associates, support store operations, and help maintain a clean, welcoming Pet Care Center environment.

You’ll handle sales, returns, and customer questions with knowledge and care, contributing to overall store goals. The role requires 1+ years in retail, strong communication, and a passion for animals.

Qualifications

• 1+ years of retail experience.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Experience handling cash and transactions.

Responsibilities

• Deliver knowledgeable, compassionate service to customers and pets.
• Assist customers in selecting products and services that fit their needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising, restocking, and store presentation.
• Assist with opening and closing procedures and daily operations.
• Mentor and assist newer associates and act as a floor leader when needed.

Skills

Retail experience

Customer service

Multitasking

Cash handling

Communication skills

Job description

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents on the sales floor. You will mentor newer associates, support store operations, and help maintain a clean, welcoming Pet Care Center environment.

You’ll handle sales, returns, and customer questions with knowledge and care, contributing to overall store goals. The role requires 1+ years in retail, strong communication, and a passion for animals.