Pet Care Sales Pro - Customer Service & Pet Wellness

That Fish Place - That Pet Place; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pet supply store in Lancaster County is seeking a Sales Associate to provide excellent customer service by assisting shoppers and sharing knowledge about pet care. This role requires strong communication skills, a positive attitude, and teamwork to ensure a seamless experience for customers. Responsibilities include product recommendations, maintaining cleanliness, and monitoring merchandise displays. Ideal candidates have a high school diploma and prior retail experience, and must be prepared to work flexible hours, including nights and weekends.

Qualifications

• Strong communication and customer service skills.
• Positive and welcoming approach toward people and pets.
• Eager to learn about products and pet care.
• Team player with accountability to both customers and coworkers.

Responsibilities

• Greets and assists customers with product recommendations.
• Maintains clean, safe, and well-stocked sales floor areas.
• Monitors and replenishes merchandise displays.
• Provides accurate information about promotions and policies.
• Works closely with team members to ensure customer experience.

Skills

Strong communication skills

Customer service skills

Positive approach to people and pets

Team player

Ability to handle multiple needs

Education

High school diploma or equivalent

Job description

A leading pet supply store in Lancaster County is seeking a Sales Associate to provide excellent customer service by assisting shoppers and sharing knowledge about pet care. This role requires strong communication skills, a positive attitude, and teamwork to ensure a seamless experience for customers. Responsibilities include product recommendations, maintaining cleanliness, and monitoring merchandise displays. Ideal candidates have a high school diploma and prior retail experience, and must be prepared to work flexible hours, including nights and weekends.