Pet Care Lead: Open, Inspire & Elevate Customer Experience

PETCO Animal Supplies Stores, Inc.; Greensburg (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Job summary

PETCO Animal Supplies, Inc. seeks a proactive Key Holder to support store leadership, oversee daily operations, and deliver exceptional service to pets and customers.

You will open/close the store, supervise partners on shift, handle daily tasks, and ensure a safe, welcoming environment while upholding Petco's standards for animal care.

You'll assist with merchandising, inventory, and promotions to meet store goals, foster teamwork, and provide confident guidance on the sales floor.

Qualifications

• Previous retail experience required and willingness to lead on the floor.
• Key holder or supervisory experience preferred.
• Strong leadership and communication skills essential.
• Able to multitask in a fast-paced environment.
• Basic math and cash-handling experience.

Responsibilities

• Open and close the store and supervise partners on shift.
• Deliver friendly, knowledgeable service to customers and pets.
• Maintain merchandising standards and visual presentation.
• Assist with inventory counts, replenishment and loss prevention.
• Provide guidance to team members and support store leadership.

Skills

Store Leadership

Customer Service

Cash Handling

Communication

Problem Solving

Multitasking

Tools

POS System

Job description

PETCO Animal Supplies, Inc. seeks a proactive Key Holder to support store leadership, oversee daily operations, and deliver exceptional service to pets and customers.

You will open/close the store, supervise partners on shift, handle daily tasks, and ensure a safe, welcoming environment while upholding Petco's standards for animal care.

You'll assist with merchandising, inventory, and promotions to meet store goals, foster teamwork, and provide confident guidance on the sales floor.