Pet Care/Kennel Front Desk Associate

Hidden Acres Pet Resort; Monticello (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Job summary

Hidden Acres Pet Resort in Monticello, Minnesota, is seeking a friendly and organized Front Desk Associate to be the first point of contact for customers. Responsibilities include greeting pet owners, checking in pets, scheduling appointments, processing payments, and providing an inviting atmosphere. Ideal candidates should have strong customer service skills, be comfortable with various animals, and proficiency in technology such as Microsoft Office. Join us for a fun working experience while you interact with pets.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient in Microsoft Office and scheduling software.

Responsibilities

• Greet owners as they arrive.
• Check-in animal patients for their stays.
• Collect and confirm pet and owner information.
• Answer phones.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Perform other administrative duties as assigned.

Skills

Customer service skills

Effective communication

Comfortable working with animals

Proficient in Microsoft Office

Job description

Benefits/Perks

• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy pet resort. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that Hidden Acres is a welcoming place. Pet experience preferred.

Responsibilities

• Greet owners as they arrive
• Check-in animal patients for their stays
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, and other technology (training available)