Pet Care Floor Supervisor

PETCO Animal Supplies Stores, Inc.; Texas; On-site; USD 23,000 - 28,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder to lead daily store operations, deliver exceptional customer service, and ensure a safe, welcoming environment for pets, partners, and customers. You will supervise partners, open/close the store, and act as a point of contact when management is absent.

The role emphasizes on-floor leadership, problem solving, and executing merchandising standards to support Petco’s goals and promotions.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Open and close the store following cash handling, safety, and security protocols.
• Support daily store operations, sales, task execution, and recovery.
• Execute merchandising standards, planograms, pricing, signage, and promotions.
• Assist with inventory activities and maintain in-stock conditions.
• Provide guidance and direction to partners during shifts and model service expectations.

Skills

Retail experience

Leadership

Problem solving

Communication

Cash handling

Multitasking

Customer service

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder to lead daily store operations, deliver exceptional customer service, and ensure a safe, welcoming environment for pets, partners, and customers. You will supervise partners, open/close the store, and act as a point of contact when management is absent.

The role emphasizes on-floor leadership, problem solving, and executing merchandising standards to support Petco’s goals and promotions.