Pet Care Floor Leader — Open/Close, Lead & Serve

Petco Animal Supplies, Inc.; Plano (TX); Presencial; USD 40.000 - 56.000; Jornada completa

Descripción de la vacante

Petco Animal Supplies, Inc. seeks a Key Holder to support store leadership, supervise partners on the sales floor, and ensure a safe, welcoming environment for pets and customers. You will open/close the store, assist with transactions, and help maintain engagement and merchandising standards.

The role emphasizes on-floor leadership, quick problem-solving, and delivering a great customer experience daily, including training new partners and upholding Petco’s service expectations.

Formación

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsabilidades

• Open and close the store following cash handling, safety and security protocols.
• Lead on the floor, supervise partners, and provide superior customer service.
• Address customer questions, resolve concerns, and model selling behaviors.
• Provide guidance to partners, delegate tasks, and maintain store operations.
• Execute merchandising standards, pricing, signage, and promotional setups.
• Assist with inventory activities, restocking, counts, and inventory integrity.

Conocimientos

Leadership

Problem‑solving

Communication

Multitasking

Cash handling

Detail oriented

Descripción del empleo

Petco Animal Supplies, Inc. seeks a Key Holder to support store leadership, supervise partners on the sales floor, and ensure a safe, welcoming environment for pets and customers. You will open/close the store, assist with transactions, and help maintain engagement and merchandising standards.

The role emphasizes on-floor leadership, quick problem-solving, and delivering a great customer experience daily, including training new partners and upholding Petco’s service expectations.