Pet Care Leader: Key Holder & Floor Supervisor

Petco; Dallas (TX); Sur place; USD 18 000 - 25 000; Plein temps

Résumé du poste

Petco is seeking a dedicated Key Holder to help drive daily store operations, deliver exceptional customer service, and ensure a safe, welcoming environment for pets, partners, and customers.

As a trusted member of the leadership team, you will open and close the store, supervise partners on the floor, and serve as the main contact when management is not present. This role suits someone who loves leading on the floor and solving problems in real time.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsabilités

• Open and close the store following all cash handling, safety, and security protocols.
• Supervise partners on the floor and serve as the point of contact when management is not present.
• Deliver friendly, knowledgeable service and maintain a clean, organized sales floor.
• Lead store operations, merchandising, and inventory tasks as needed.
• Provide guidance during shifts and escalate issues to leadership.
• Support promotions and store initiatives to help achieve goals.

Connaissances

Leadership

Problem solving

Communication

Multitasking

Cash handling

Detail oriented

Description du poste

Petco is seeking a dedicated Key Holder to help drive daily store operations, deliver exceptional customer service, and ensure a safe, welcoming environment for pets, partners, and customers.

As a trusted member of the leadership team, you will open and close the store, supervise partners on the floor, and serve as the main contact when management is not present. This role suits someone who loves leading on the floor and solving problems in real time.