Pet Care Dept Lead: Grow Sales & Inspire Team

Ace Hardware; Sugar Grove (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Ace Hardware in Sugar Grove, IL seeks a Pet Supply Manager to oversee the day-to-day operation of the Pet Supply department and maximize sales and profitability while ensuring exceptional customer service. You will manage stocking, merchandising and staff development to meet store goals.

You will train associates, handle scheduling with the Store Manager, and maintain safety and cost controls to drive department performance and customer satisfaction.

Qualifications

• Pet-related product knowledge and willingness to continue learning.
• 2+ years retail experience leading a team in specialty pet or related retail.
• Strong leadership and analytical skills to drive business results.

Responsibilities

• Maximize department sales and profitability while controlling expenses.
• Train and develop department staff; provide performance feedback.
• Maintain optimal stocking, merchandising and report accuracy.
• Deliver excellent customer service and answer customer questions.
• Forecast scheduling needs and communicate daily goals to staff.

Skills

Leadership

Customer service

Sales

Communication

Problem solving

Excel

Education

High School diploma

College preferred

Tools

POS systems

Excel

Job description

Ace Hardware in Sugar Grove, IL seeks a Pet Supply Manager to oversee the day-to-day operation of the Pet Supply department and maximize sales and profitability while ensuring exceptional customer service. You will manage stocking, merchandising and staff development to meet store goals.

You will train associates, handle scheduling with the Store Manager, and maintain safety and cost controls to drive department performance and customer satisfaction.