Pet Care & Customer Service Associate

Petsense; Ponca City (OK); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Company-paid life and disability保险

Tuition reimbursement

Parental leave

Job summary

Petsense is seeking a Team Member to interact with customers and team members, support selling initiatives, and provide legendary customer service. The role requires flexibility to work varied hours, including nights and weekends, and to handle live animals and merchandising duties.

The position emphasizes attendance, accuracy in cash handling, and supporting Plan-o-gram procedures while ensuring safety and cleanliness across the store.

Qualifications

• Experience: No experience required; retail experience preferred.
• Must be able to read, write and count accurately.

Responsibilities

• Operate cash register and follow cash handling procedures.
• Recovery of merchandise.
• Participate in freight process.
• Execute Plan-o-gram merchandising, sets and resets.
• Assemble merchandise.
• Perform janitorial duties.
• Assist customers with loading purchases.
• Handle and care for live animals and maintain holding areas.
• Complete all documentation for duties.

Skills

Communication skills

Problem-solving

Interpersonal skills

Basic computer skills

Education

HS diploma or equivalent

Job description

Petsense is seeking a Team Member to interact with customers and team members, support selling initiatives, and provide legendary customer service. The role requires flexibility to work varied hours, including nights and weekends, and to handle live animals and merchandising duties.

The position emphasizes attendance, accuracy in cash handling, and supporting Plan-o-gram procedures while ensuring safety and cleanliness across the store.