Pet Care Coordinator & Vet Assistant – Front Desk & Clinic

Abqpetcarehospital; Indianapolis (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Uniform allowance

Vision insurance

Job summary

National Veterinary Associates (NVA) in Indianapolis seeks a versatile Veterinary Receptionist and Vet Assistant to balance front-desk duties with clinical support, delivering outstanding customer service while aiding veterinarians in medical procedures.

You will schedule appointments, manage patient records, handle payments and insurance claims, and assist during examinations. A friendly communicator with veterinary software experience will thrive in our compassionate team.

Qualifications

• Experience in a veterinary clinic or animal care setting preferred.
• Strong customer service and communication skills.
• Ability to manage appointments and client records.
• Familiarity with medical billing and insurance claims is a plus.
• Proficiency with veterinary software for scheduling and records.

Responsibilities

• Greet clients and pets, ensuring a welcoming environment.
• Schedule appointments and manage patient records.
• Process payments and insurance claims.
• Answer phones and respond to client inquiries.
• Assist veterinarians during examinations and procedures.
• Perform general clerical and data entry duties.

Skills

Customer service

Scheduling appointments

Phone etiquette

Data entry

Veterinary software

Tools

Veterinary software systems

Job description

National Veterinary Associates (NVA) in Indianapolis seeks a versatile Veterinary Receptionist and Vet Assistant to balance front-desk duties with clinical support, delivering outstanding customer service while aiding veterinarians in medical procedures.

You will schedule appointments, manage patient records, handle payments and insurance claims, and assist during examinations. A friendly communicator with veterinary software experience will thrive in our compassionate team.