Pet Care Concierge & Client Services

XPrep Learning Solutions LLC; South Riding, Northern (VA, KY); Hybrid; USD 25,000 - 28,000; Part time

Job summary

Dulles South Veterinary Center in South Riding, VA is seeking a part-time Veterinary Client Service Representative to join Thrive Pet Healthcare. You will welcome clients, coordinate appointments, and guide visitors through check-in to ensure smooth visits.

The role emphasizes compassionate customer service, strong communication and organization. Compensation starts at $18-$20 per hour, with growth opportunities through Thrive programs; benefits may apply for full-time positions.

Qualifications

• Minimum 2 years of client/customer service experience required
• Veterinary clinic experience strongly preferred
• Positive work attitude
• Self-motivated
• Excellent communication and organization skills

Responsibilities

• Coordinate appointments and client communications from check-in to discharge
• Guide visitors through the check-in process and ensure compassionate client care
• Support patient admissions and discharges with attention to detail and accuracy
• Maintain welcoming environment and reflect Thrive Pet Healthcare standards
• Reflect exceptional care and compassion in every client interaction

Skills

Customer Service

Communication

Organization

Positive Attitude

Self-motivated

Job description

Dulles South Veterinary Center in South Riding, VA is seeking a part-time Veterinary Client Service Representative to join Thrive Pet Healthcare. You will welcome clients, coordinate appointments, and guide visitors through check-in to ensure smooth visits.

The role emphasizes compassionate customer service, strong communication and organization. Compensation starts at $18-$20 per hour, with growth opportunities through Thrive programs; benefits may apply for full-time positions.