Pet Care Client Services Lead

Medical Management International, Inc.; United States; On-site; USD 24,383 - 31,161; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Roth retirement plans

Student Debt Relief Program for DVMs

Paid time off and holidays

Mental health resources

Job summary

Banfield is seeking a Client Service Coordinator to drive client and pet flow through the hospital, maximize team productivity, and ensure top-notch communication with clients and associates in a welcoming environment. The role supports a team-focused, patient-centered clinic culture and aims to encourage client loyalty and referrals.

The position offers competitive hourly pay between $17.70 and $22.62, with benefits for full-time staff and opportunities for career growth within the organization.

Responsibilities

• Drives the flow of clients and pets through the hospital.
• Maximizes the productivity of the veterinary medical team by facilitating client and patient throughput.
• Ensures clear communication with associates and clients.
• Coordinates care for clients and pets in a welcoming, efficient environment.
• Influences clients to return and refer friends and family.

Job description

Banfield is seeking a Client Service Coordinator to drive client and pet flow through the hospital, maximize team productivity, and ensure top-notch communication with clients and associates in a welcoming environment. The role supports a team-focused, patient-centered clinic culture and aims to encourage client loyalty and referrals.

The position offers competitive hourly pay between $17.70 and $22.62, with benefits for full-time staff and opportunities for career growth within the organization.