Pet Care & Client Experience Coordinator

Medical Management International, Inc.; Danvers (MA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth) with company match

Paid Time Off and Holidays

Top‑Tier Mental Health and Well‑Being Resources

Job summary

Medical Management International, Inc. is seeking a Client Service Coordinator (CSC) to enhance client and pet experiences in a welcoming environment. The role includes maximizing productivity, guiding client flow, and providing exceptional service.

The ideal candidate will possess strong organizational, communication, and problem-solving skills and be comfortable working with pets. Compensation ranges from $16.93 to $21.63 hourly based on experience and qualifications.

Qualifications

• Ability to manage multiple tasks accurately.
• Fluent in English with strong communication skills.
• Strong ability to identify and solve problems.

Responsibilities

• Maximize the number of pets seen by the hospital team.
• Provide exceptional service to clients and pets.
• Assist clients in completing required documentation.

Skills

Customer Focus

Communication Skills

Client Service Skills

Organization

Problem-solving Skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Medical Management International, Inc. is seeking a Client Service Coordinator (CSC) to enhance client and pet experiences in a welcoming environment. The role includes maximizing productivity, guiding client flow, and providing exceptional service.

The ideal candidate will possess strong organizational, communication, and problem-solving skills and be comfortable working with pets. Compensation ranges from $16.93 to $21.63 hourly based on experience and qualifications.