Pet Care Center Manager: Team Builder & Growth Leader

Destination Pet; Onalaska (WI); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k)

Pet insurance discount

DailyPay access

Paid time off

Job summary

Destination Pet is seeking an Assistant Manager to help lead the Onalaska team. You will support the General Manager, supervise center staff, and drive exceptional service and sales.

The role requires coordinating schedules, coaching employees, and ensuring a safe, friendly environment for pets and clients. Ideal candidates have at least 1 year of management experience in hospitality or related fields, strong communication, and a proactive customer service mindset.

Qualifications

• Minimum of 1 year of management experience in hospitality, service or retail.
• Strong leadership and people-management skills.
• Excellent communication and customer service mindset.
• Ability to multi-task and manage conflicting deadlines.

Responsibilities

• Assist with leading center staff and meeting sales/service goals.
• Schedule staff, monitor payroll budget, and coach team members.
• Ensure safe, clean, and compliant operations for pet guests.
• Resolve customer concerns and promote Destination Pet programs.

Skills

Leadership

Customer service

Time management

Communication

Problem-solving

Education

Associate or BS/BA in related field

Tools

Microsoft Office Suite

Database applications

Job description

Destination Pet is seeking an Assistant Manager to help lead the Onalaska team. You will support the General Manager, supervise center staff, and drive exceptional service and sales.

The role requires coordinating schedules, coaching employees, and ensuring a safe, friendly environment for pets and clients. Ideal candidates have at least 1 year of management experience in hospitality or related fields, strong communication, and a proactive customer service mindset.