Pet Care Center Leader & Team Coach

Petco; Sumter (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Petco in Sumter, SC is seeking an Assistant Manager to lead a high-performing Pet Care Center. You will support the General Manager, coach partners, and ensure exceptional customer experiences while upholding Petco’s animal care standards.

You will be a trusted on-floor leader, manage daily operations, and drive sales and service goals with a focus on team development and store excellence.

Qualifications

• 2+ years of retail experience with supervisory or management responsibilities.
• Proven ability to lead, coach, and motivate a team.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office.
• Passion for animals and knowledge of pet care preferred.

Responsibilities

• Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
• Lead store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide timely coaching, feedback, and recognition to strengthen performance and engagement.
• Maintain a clean, organized, and visually appealing store that reflects Petco’s brand and values.
• Drive daily store operations and sales from the floor.

Skills

Retail leadership

Team coaching

Problem solving

Communication

POS systems

MS Office

Pet care knowledge

Job description

Petco in Sumter, SC is seeking an Assistant Manager to lead a high-performing Pet Care Center. You will support the General Manager, coach partners, and ensure exceptional customer experiences while upholding Petco’s animal care standards.

You will be a trusted on-floor leader, manage daily operations, and drive sales and service goals with a focus on team development and store excellence.