Pet Care Center General Manager: Lead, Grow & Inspire

Petco; Woburn (MA); On-site; USD 70,000 - 115,000; Full time

Job summary

Petco in Massachusetts is seeking a General Manager to lead a high-performing Pet Care Center that puts pets first, inspires partners, and delivers strong business results. You are the owner of your business, accountable for people, performance, and process.

Lead with integrity, hire and develop talent, drive sales growth, manage labor and inventory, execute merchandising and safety standards, and represent Petco in the community through events and partnerships that strengthen our impact.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results and act on opportunities.
• Manage labor, payroll, and expenses to maximize productivity.
• Execute merchandising, inventory, and store safety standards.
• Represent Petco in the community through events and partnerships that strengthen our impact.

Skills

People leadership

Coaching

Financial acumen

Customer service

Communication

Education

High school diploma or GED

Job description

Petco in Massachusetts is seeking a General Manager to lead a high-performing Pet Care Center that puts pets first, inspires partners, and delivers strong business results. You are the owner of your business, accountable for people, performance, and process.

Lead with integrity, hire and develop talent, drive sales growth, manage labor and inventory, execute merchandising and safety standards, and represent Petco in the community through events and partnerships that strengthen our impact.