Pet Care Center GM — Lead, Grow & Inspire

Petco; Hudson (MA); On-site; USD 70,000 - 115,000; Full time

Job summary

Petco in Massachusetts seeks a General Manager to lead a Pet Care Center, driving sales, customer service, and animal welfare in a fast-paced retail environment. You own the business, coach a diverse team, manage labor and budgets, and ensure safety and cleanliness while building community partnerships.

You will deliver strong results, mentor partners, and uphold Petco’s standards in service, care, and operations.

Qualifications

• 3+ years of management experience in retail.
• Strong leadership and talent development skills.
• Excellent communication and problem-solving abilities.
• Passion for pets and customer service.

Responsibilities

• Champion health, safety, humane care of all animals.
• Lead an inclusive, energized team delivering service.
• Hire, train, coach, and develop diverse talent.
• Drive sales growth and operational excellence.
• Analyze financial and operational results to improve performance.
• Represent Petco in the community through events.

Skills

Management experience

People leadership

Business acumen

Communication skills

Customer focus

Education

High school diploma or GED

Job description

Petco in Massachusetts seeks a General Manager to lead a Pet Care Center, driving sales, customer service, and animal welfare in a fast-paced retail environment. You own the business, coach a diverse team, manage labor and budgets, and ensure safety and cleanliness while building community partnerships.

You will deliver strong results, mentor partners, and uphold Petco’s standards in service, care, and operations.