Pet Care Center General Manager

Petco; Virginia (MN); On-site; USD 57,000 - 94,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a General Manager to lead a Pet Care Center, driving sales, guest satisfaction, and responsible pet care. You will manage staff, operations, and budgets to ensure strong financial performance, safety, and a welcoming store environment.

You will lead by example, coach a diverse team, and engage with the local community through events and partnerships that support pets and people alike.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first and delivers strong business results.
• Drive sales growth, profitability, and operational excellence.
• Manage labor, payroll, and expenses to maximize productivity.
• Represent Petco in the community through events, adoption initiatives, and partnerships.
• Attract, hire, train, coach, and develop diverse talent across all roles.

Skills

People leadership

Coaching

Communication

Problem solving

Organizational skills

Customer service

Education

High school diploma or GED

Leadership development programs

Job description

Petco Animal Supplies, Inc. is seeking a General Manager to lead a Pet Care Center, driving sales, guest satisfaction, and responsible pet care. You will manage staff, operations, and budgets to ensure strong financial performance, safety, and a welcoming store environment.

You will lead by example, coach a diverse team, and engage with the local community through events and partnerships that support pets and people alike.