Pet Care Assistant Manager - Lead, Coach & Delight Customers

Petco; Tampa (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Petco in Tampa, FL is seeking an Assistant Manager to lead the sales floor, support the General Manager, and develop a high-performing team of partners.

You will drive store performance, ensure pets' safety, deliver exceptional customer experiences, and coach for skill growth while managing operations, inventory, and promotions.

This full-time role offers hands-on leadership, growth opportunities, and a welcoming, inclusive culture.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Responsibilities

• Uphold Petco animal care standards and safety.
• Lead store partners and deliver outstanding service.
• Support hiring, onboarding, training, and development.
• Provide coaching and recognition to strengthen performance.
• Maintain a clean, visually appealing store reflecting Petco's brand.
• Drive sales, service, and operational goals from the floor.
• Oversee inventory, merchandising, and promotions.
• Lead in GM's absence and resolve customer concerns.

Skills

Retail experience

Supervisory

Leadership

Communication

POS systems

Pet care knowledge

Job description

Petco in Tampa, FL is seeking an Assistant Manager to lead the sales floor, support the General Manager, and develop a high-performing team of partners.

You will drive store performance, ensure pets' safety, deliver exceptional customer experiences, and coach for skill growth while managing operations, inventory, and promotions.

This full-time role offers hands-on leadership, growth opportunities, and a welcoming, inclusive culture.