Pest Solutions Technician: Termite & Mosquito Specialist

The Shield Co Management, LLC; Louisville (TN); On-site; USD 51,577,344 - 60,173,568; Full time

Benefits offered by this job

Weekly pay

Paid sick time

Paid vacation

401(k) with match

Employee Assistance Program

Discounted pest control services

Access to virtual care

Medical, dental, and vision benefits

Holiday pay

Job summary

The Shield Co Management, LLC is seeking an Additional Services Technician to deliver specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, and exclusion work.

You will provide hands-on service with strong customer care, maintain accurate records, drive a company vehicle, and adhere to safety and company procedures while working on local service routes.

Qualifications

• 1+ years of customer service experience required, demonstrated mechanical aptitude, and familiarity with construction-related tasks.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Skills

Customer service

Mechanical aptitude

Construction-related tasks

Tools

Ladders

Power tools

Job description

The Shield Co Management, LLC is seeking an Additional Services Technician to deliver specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, and exclusion work.

You will provide hands-on service with strong customer care, maintain accurate records, drive a company vehicle, and adhere to safety and company procedures while working on local service routes.