Pest Control Service Technician

The Shield Co Management, LLC; Philadelphia (Philadelphia County); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Paid time off (sick & vacation)

Comprehensive health benefits

401(k) with match

Employee assistance program

Discounted pest control services

Health Savings Account (HSA)

Disability & life insurance

Telehealth / mental health support

Job summary

EcoShield is seeking a Service Technician to deliver exceptional pest control services during scheduled maintenance visits in the Philadelphia area. You will inspect for activity, apply treatments, and communicate clearly with customers to build lasting relationships.

Responsibilities include explaining treatments, keeping detailed service records, and maintaining equipment and vehicles. The role requires a valid driver’s license and a minimum of 1 year in customer service, with training and

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.

Skills

Customer service

Tools

Driver's license

Job description

2460 General Armistead Ave Ste 300 Philadelphia, Pennsylvania 19403

Position Summary

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Qualifications and Requirements

• 1+ years of customer service experience (preferred).
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits

• Competitive pay: $19.00 – $23.00 hourly base plus sales incentives.
• Weekly pay every Friday.
• Paid sick and vacation time, 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with competitive match.
• Employee Assistance Program (EAP).
• Discounted pest control services for employees and friends.
• Health Savings Account (HSA) options.
• Short‑ and long‑term disability and life insurance options.
• Virtual care options and mental health support.

Physical Demands and Working Requirements

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

Equal Opportunity Employment

EcoShield is an equal‑opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): EcoShield is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.