Pest Control Service Manager — Lead, Grow & Benefits

Pest Assassins; Smithfield (RI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Company vehicle

Health insurance

Paid time off

Ongoing training

Growth opportunities

Friendly environment

Retirement plan

Job summary

Pest Assassins in Rhode Island is seeking a Service Manager to oversee daily service operations, support technicians, and ensure top-tier pest control service. You will lead by example, drive performance, and maintain safety and regulatory compliance.

You will recruit, train, and coach staff, manage routing and scheduling, monitor KPIs, and collaborate with sales and ownership to grow a high‑performing team and deliver exceptional customer satisfaction.

Qualifications

• 2+ years in pest control industry
• Massachusetts licenses/certifications
• 3+ years in supervisory roles
• Valid driver’s license with a clean record
• Ability to train and coach staff
• Strong communication and problem-solving skills

Responsibilities

• Oversee daily service operations and technicians
• Manage scheduling, routing, inventory, and equipment
• Lead monthly training meetings using PowerPoint
• Ensure compliance with regulations and safety standards
• Monitor KPIs and drive customer satisfaction
• Collaborate with sales and ownership to align goals
• Promote a positive team culture

Skills

Leadership

Team management

Communication

Customer service

Problem solving

Multitasking

Education

High School Diploma or equivalent

Tools

Route management software

Mobile devices

Job description

Pest Assassins in Rhode Island is seeking a Service Manager to oversee daily service operations, support technicians, and ensure top-tier pest control service. You will lead by example, drive performance, and maintain safety and regulatory compliance.

You will recruit, train, and coach staff, manage routing and scheduling, monitor KPIs, and collaborate with sales and ownership to grow a high‑performing team and deliver exceptional customer satisfaction.