Pest Control Operations Manager

Rippling, Inc.; Chicopee (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Paid holidays

Company vehicle

Gas card

Tablet

Phone

Equipment

Leadership training

Professional development

Growth opportunities

Licenses covered

Job summary

Fox Pest Control in Massachusetts seeks a full-time Pest Control Service Manager to lead our team and uphold our core values. The role involves hands-on leadership across technical, route, sales, and administrative functions within the branch.

You will supervise and train technicians, implement policies, and drive growth while coordinating with the Branch Manager and office personnel. A strong focus on customer service and regulatory compliance is required.

Qualifications

• Leadership experience in a supervisory role.
• Industry knowledge in pest control or lawn care preferred.
• Understanding of state and federal regulations relevant to pest control.
• Sales management experience is a plus.
• Strong customer service and retention abilities.
• Excellent verbal and written communication skills.
• Organizational and time-management skills, including route management.

Responsibilities

• Lead by example and embody Fox Pest Control's core values.
• Oversee all facets of branch operations, including technical, route, sales, administrative and operational management.
• Collaborate with Branch Manager and office staff to ensure smooth operations.
• Supervise, train and evaluate technicians to maintain high service standards.
• Develop and implement company policies and procedures.
• Manage a multi-level team of 10+ staff and provide coaching.
• Perform additional duties as assigned to support the branch.

Skills

Leadership

Industry expertise

Regulatory knowledge

Sales management

Customer service

Communication

Organization

Multi-tasking

Job description

Fox Pest Control in Massachusetts seeks a full-time Pest Control Service Manager to lead our team and uphold our core values. The role involves hands-on leadership across technical, route, sales, and administrative functions within the branch.

You will supervise and train technicians, implement policies, and drive growth while coordinating with the Branch Manager and office personnel. A strong focus on customer service and regulatory compliance is required.