Pest Control Field Supervisor — Lead Tech Team

JP McHale Pest Management LLC; United States; Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) match

Weekly pay

Direct paycheck deposits

Paid holidays

Paid time off

Referral bonuses

Résumé du poste

JP McHale Pest Management LLC in Buchanan, NY is seeking a Commercial Pest Control Field Supervisor to lead a team of 10+ technicians and own the service delivery for the branch.

You will recruit, train, schedule routes, optimize tech utilization, ensure safety compliance, and maintain customer satisfaction. Strong customer service and 3–5 years in field management are required; PestPac knowledge is a plus.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• 2+ years customer service experience.
• 3–5+ years managing a field team.
• Experience with PestPac software a plus.
• Proficiency with Microsoft Office.

Responsabilités

• Recruit, hire, train, and lead a service team of technicians.
• Identify/implement scheduling to ensure adequate coverage for peak volume periods.
• Efficiently schedule routes for field technicians.
• Route Optimization managed daily yielding a 70+% tech utilization.
• Appropriately Performance Manage service team employees.
• Lead regularly scheduled meeting with service team and coach workers.
• Respond to field technician questions and coach through difficult client situations.
• Ensure team members meet KPIs and take corrective action as needed.
• Ensure technicians adhere to OSHA/FIFO policies and procedures.
• DEC liaison ensuring proper compliance and technician certifications.
• Communicate with customers to ensure satisfaction and discuss additional services.
• Build long-term relationships with customers to tailor solutions.
• Operate company provided vehicle safely and responsibly.
• Product selection for required treatments.
• Efficient use of materials and waste minimization under 5% revenue.
• Miscellaneous duties as assigned.

Connaissances

Customer service

Leadership

Team management

Scheduling

Communication

Formation

High School Diploma or GED

Outils

PestPac Software

Microsoft Office

Description du poste

JP McHale Pest Management LLC in Buchanan, NY is seeking a Commercial Pest Control Field Supervisor to lead a team of 10+ technicians and own the service delivery for the branch.

You will recruit, train, schedule routes, optimize tech utilization, ensure safety compliance, and maintain customer satisfaction. Strong customer service and 3–5 years in field management are required; PestPac knowledge is a plus.