Personnel Program Development Specialist

NYC Health + Hospitals; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

NYC Health + Hospitals is the largest public health care system in the United States and seeks a skilled personnel administrator to develop and audit policies and programs across the organization. Under general supervision, you will translate policies into working procedures and prepare manuals for dissemination to staff.

The role requires strong HR experience, knowledge of benefits, training, and employee relations, with an emphasis on accuracy and regulatory compliance in a large public health

Qualifications

• Bachelor's degree with emphasis on personnel administration or related field.
• Five years or three years in personnel management with progressive responsibility.
• Comprehensive knowledge of personnel administration, employee relations and training.
• Equivalent combination of education, training and experience accepted.

Responsibilities

• Translate policy statements into working procedures and disseminate policies.
• Advise training personnel and review training programs.
• Prepare employee handbooks and training manuals.
• Plan and conduct audits, surveys and research on policy effectiveness.
• Develop employee benefits and incentive programs.
• Coordinate performance appraisal implementation.
• Assist in employee counseling and development programs.
• Design forms to implement new personnel procedures.
• Recommend improvements to personnel information systems.

Skills

Transactional HR experience

Customer service skills

Interpersonal skills

Time management

Ability to learn

Collaboration

Flexibility

Analytical problem solving

Civil service knowledge

Education

Bachelor's degree in management, economics, business administration, public administration, psychology or related field

Tools

PeopleSoft

Microsoft Office

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Duties & Responsibilities

Purpose of Position

Under general supervision, develops and formulates personnel goals, policies, programs, systems and procedures. Audits, monitors, analyzes, reviews and interprets policies for personnel administration. Selects, writes and reviews materials for inclusion in various Corporate manuals.

Examples Of Typical Tasks

• Translates policy statements into working procedures, and institutes, interprets and disseminates these personnel policies, rules and regulations.
• Provides advisory service to Corporate and local training personnel, reviews training programs and recommends alternatives and improvements.
• Formulates standards for training materials, techniques and procedures. Prepares employee handbooks and training manuals.
• Plans, directs and conducts audits, surveys and research programs to determine effectiveness of personnel policies and programs. Prepares comprehensive reports and findings. Submits recommended modifications and assures proper implementation.
• Formulates, conducts and reviews employee development, relations, research, safety, recruitment, employee benefit and incentive programs and other assigned personnel programs.
• Administers and coordinates employee benefits programs. Audits, counsels and guides local personnel administrators in proper interpretation of benefits policies.
• Prepares, for publication and distribution to employees, statements, memoranda and articles regarding Corporate and/or hospital policy rules and regulations.
• Coordinates implementation of performance appraisal program and advises supervisors in proper use and application.
• Assists in the development of employee counseling programs designed to stimulate personnel growth and development, including personnel problems and training needs.
• Designs forms necessary to implement new personnel administration procedures.
• Makes recommendations concerning personnel management information systems for specific personnel administration applications.

Minimum Qualifications

• Qualifications for Central Office.
• Qualifications for Health Care Facilities.
• A Baccalaureate Degree in Management, Economics, Business Administration, Public Administration, Psychology or related field, with emphasis on personnel administration, employee and management relations or related discipline from an accredited college or university; and,
• Five* or three** years experience in personnel management, employee relations, management or public administration, with at least three* or one** year(s) of progressively responsible experience in personnel management, employee relations programs, administration and benefits in a large public or private organization; and,
• Comprehensive knowledge of theory and principles and their application to personnel administration in employee relations, including aspects of training, employee development, labor relations, knowledge of research design trends and developments in personnel, employee relations and general management fields; or,
• A satisfactory equivalent of education, training and experience.

Knowledge, Skills, Abilities And Other Requirements

• Transactional Human Resources experience, including onboarding and/or background investigations
• Working knowledge of PeopleSoft
• Strong customer service skills
• Working knowledge of Microsoft Office products.
• Strong interpersonal skills.
• Analytical and creative problem-solving skills.
• Solid Time management skills and the ability to work under pressure with tight deadlines.
• Ability to learn and apply new information
• Ability and willingness to work extended and flexible hours as needed to accomplish goals.
• Experience and understanding of civil service administration process
• Ability to work in a collaborative team. environment and work within aggressive timeframes.