Personal Training Coach

UFC Gym - Downtown Pittsburgh; Homestead (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Personal Training Coach at a forward-thinking fitness organization! In this role, you will ensure a positive customer experience while delivering exceptional member service and private training sessions. Your responsibilities will include selling training packages, assisting members, and achieving revenue goals, all while embodying the brand's commitment to 'Train Different.' This position offers an exciting opportunity to make a real impact on members' lives through service, science, and sales. If you're passionate about fitness and helping others achieve their goals, this is the perfect role for you!

Benefits

Bonus based on performance

Flexible schedule

Health insurance

Training & development

Qualifications

• Knowledge of Private Training techniques from assessment to program design.
• Current CPR/AED certification required or in progress.

Responsibilities

• Sell and conduct private and small group training with members.
• Ensure accurate administration of client programs and respond to inquiries.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Organizational Skills

Time Management

Education

High School Diploma or GED

4-Year Degree in a Related Field

Tools

Word

Excel

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Health insurance
• Training & development

The Personal Training Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Sales Execution on Key Metrics:

• Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared and attentive for training appointments.
• Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
• Achieve personal monthly revenue objectives as set forth by the company in sessions, PT and supplement sales.
• Conduct guest tours, and complete sales when needed through the Turn-Over process.
• Execute an effective prospecting strategy by performing “Starter Sessions” and other prospecting activities.

Member Experience:

• Focus on changing lives through Service, Science and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members and staff.

Miscellaneous:

• Follow all policies and procedures regarding payment transactions.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of club facility and services.

REQUIRED QUALIFICATIONS:

Knowledge, Skills & Abilities:

• In depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Respond professionally to requests and inquiries from guests, members and staff.
• Strong organizational and time management skills. Understands basic record keeping practices.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, setup and execute productive weekends.

Minimum Certifications/Educational Level:

• Current CPR/AED certification (or in progress)
• Certification from organization recognized by UFC Gym (or in progress)
• High school diploma or general education degree (GED)
• 4-year Degree in a related field recognized by UFC Gym (preferred)

Minimum Experience:

• Six months of related experience (preferred)