Personal Training Coach

UFC GYM Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Health insurance

Paid time off

Job summary

UFC GYM Pittsburgh seeks a Personal Training Coach responsible for delivering exceptional member service and achieving training revenue goals. The ideal candidate will conduct private training sessions, assist members, and be a brand ambassador for the gym's unique philosophy. Candidates should have strong customer service skills and relevant certifications.

Qualifications

• Knowledge of private training techniques and safe program design.
• Current CPR/AED certification or in progress.
• Strong customer service focus and positive attitude.

Responsibilities

• Sell and conduct private and small group training.
• Ensure accurate administration of client programs.
• Achieve personal monthly revenue objectives.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Communication Skills

Fitness Equipment Operation

Private Training Techniques

Education

High school diploma or GED

4-year Degree in a related field (preferred)

Current CPR/AED certification

Certification from organization recognized by UFC Gym

Tools

Word

Excel

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off

The Personal Training Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Sales Execution on Key Metrics

• Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared and attentive for training appointments.
• Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
• Achieve personal monthly revenue objectives as set forth by the company in sessions, PT and supplement sales.
• Conduct guest tours, and complete sales when needed through the Turn-Over process.
• Execute an effective prospecting strategy by performing “Starter Sessions” and other prospecting activities.

Member Experience

• Focus on changing lives through Service, Science and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members and staff.

Miscellaneous

• Follow all policies and procedures regarding payment transactions.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of club facility and services.

REQUIRED QUALIFICATIONS:

Knowledge, Skills & Abilities:

• In depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Respond professionally to requests and inquiries from guests, members and staff.
• Strong organizational and time management skills. Understands basic record keeping practices.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, setup and execute productive weekends.

Minimum Certifications/Educational Level:

• Current CPR/AED certification (or in progress)
• Certification from organization recognized by UFC Gym (or in progress)
• High school diploma or general education degree (GED)
• 4-year Degree in a related field recognized by UFC Gym (preferred)
  
  

Minimum Experience:

• Six months of related experience (preferred)